FAQ
Short answers, clear expectations.
Is this a shared demo or a private instance?
Your free trial is a dedicated database for your evaluation window.
Do I own my data?
Yes. You can download a database backup from My Databases.
Where do I access my instance?
From My Databases, with a direct Connect link.
What is included vs extra?
Hosting, maintenance, backups, and support are included. Implementation projects and custom development are extra.
How do I start a free trial?
Create an account, sign in, then open My Databases and create your trial database. Subscribe to a paid plan when you are ready to go live.
How long is the free trial?
Your free trial runs for 30 days (evaluation period). The exact end date is shown in My Databases after you create your database.
How is pricing calculated?
Rates on our Pricing page show a starting price per user per month. For your database, open My Databases, use Manage on your instance, then review options under Current Plan. When you upgrade with Switch, the quotation summary lets you set the number of users, contract duration, and billing cycle (monthly or annual) before you confirm.
Can I change plan later?
Yes. From My Databases, open Manage on your database. You can upgrade to a higher tier with Switch on a paid plan card. Downgrades are not available from the portal—contact support if you need to move to a lower tier. If you already have an active paid subscription, plan changes from the portal may be limited; contact support to adjust your plan.
Ready to start?
Start your free trial and validate your needs on a dedicated Odoo database.
Start free trial